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Customer name not loading into main tabs after customer selection
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2
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109
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July 1, 2026
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Everyone Is Spending a Lot on Conversational AI, But They Can’t Get Work Done
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3
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155
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June 30, 2026
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[Constellation CS '25] What is the supported extension surface of the email composer / EmailContainer widget?
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5
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111
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June 19, 2026
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How to do Seamless Chat Integration with Genesys cloud cx without using Embedded UI
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2
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64
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June 19, 2026
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[Constellation CS '25] Inbound Email & Email content area – can attachment links be restricted/flagged by file type (PDF only)?
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4
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57
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June 18, 2026
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[Constellation CS '25] Email composer – is there an extension point to intercept the Send action (confirmation before sending)?
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5
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80
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June 18, 2026
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Issue with 'Creating a Digital Messaging channel interface' academy challenge
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6
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85
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June 15, 2026
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Modal or popup view needed for table row items
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6
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141
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June 12, 2026
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[Constellation CS '25] Email composer – can we filter recipients in context?
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1
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53
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June 11, 2026
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Switch to Spanish language during an active interaction - CS 360
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5
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77
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June 3, 2026
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Password component supporting reveal eye icon
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3
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47
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May 21, 2026
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The KPI Reset: Why Contact Centers Need New Metrics for an AI‑First World
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2
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92
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May 13, 2026
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Compose email action enabled in configuration, but not available for Email channel Interaction
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1
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56
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May 11, 2026
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Pega Gen AI Application Tests
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3
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92
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May 1, 2026
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"Agentic Customer Service isn’t about letting AI run wild" - Webinar Replay
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1
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90
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April 29, 2026
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Pega Customer Service and Temporary Cases in Pega
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1
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43
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April 22, 2026
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Select attachments from case
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13
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133
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April 21, 2026
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Email in Pega: are you positioning it right?
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4
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103
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April 16, 2026
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After the customer search is done, the left navigation needs to be collapsible where intent task & option to wrap up is shown. How
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2
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51
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April 14, 2026
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CLICK TO CALL feature in Pega Customer service constellation 24.2 version.
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2
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109
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April 13, 2026
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Impact on column size to 20,000 characters
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4
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96
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April 9, 2026
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Start with the Pega Customer Service Application Versus Platform for New Implementations
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2
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60
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March 24, 2026
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Launching a Case from an existing Service Case in Pega Customer Service
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1
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135
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March 20, 2026
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Launch one service case from another - Pega CS constellation
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3
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112
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March 20, 2026
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How to link Pega Knowledge articles to specific cases in Constellation
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2
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44
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March 17, 2026
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Reminder Emails should contain Email Trial
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1
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56
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March 15, 2026
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Product search criteria in Pega CDH
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3
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93
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March 13, 2026
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Benefits of Starting with the Pega Customer Service Application Versus Platform for New Implementations
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0
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43
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March 12, 2026
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Restrict service case creation based on business conditions
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1
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62
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March 2, 2026
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Phone Pane Not Visible in CSR Interaction Portal – Pega 25.1.1 with AWS Connect Integration
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2
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105
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February 27, 2026
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