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Pega Customer Service and Temporary Cases in Pega
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1
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7
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April 22, 2026
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Select attachments from case
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13
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69
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April 21, 2026
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Email in Pega: are you positioning it right?
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4
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69
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April 16, 2026
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After the customer search is done, the left navigation needs to be collapsible where intent task & option to wrap up is shown. How
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2
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22
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April 14, 2026
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CLICK TO CALL feature in Pega Customer service constellation 24.2 version.
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2
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52
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April 13, 2026
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Impact on column size to 20,000 characters
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4
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45
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April 9, 2026
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Start with the Pega Customer Service Application Versus Platform for New Implementations
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2
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27
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March 24, 2026
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Launching a Case from an existing Service Case in Pega Customer Service
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1
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39
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March 20, 2026
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Launch one service case from another - Pega CS constellation
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3
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42
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March 20, 2026
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How to link Pega Knowledge articles to specific cases in Constellation
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2
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13
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March 17, 2026
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Reminder Emails should contain Email Trial
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1
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16
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March 15, 2026
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Product search criteria in Pega CDH
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3
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40
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March 13, 2026
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Benefits of Starting with the Pega Customer Service Application Versus Platform for New Implementations
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0
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22
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March 12, 2026
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Restrict service case creation based on business conditions
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1
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39
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March 2, 2026
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Phone Pane Not Visible in CSR Interaction Portal – Pega 25.1.1 with AWS Connect Integration
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2
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41
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February 27, 2026
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Pega Customer Service 25.1.1 - What's in the (Tool) box?
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1
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68
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February 27, 2026
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How to read incoming emails and get summary of the body from the GenAI
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1
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32
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February 13, 2026
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Images inserted via Rich Text Editor not visible after Base64 encoding email body
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3
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27
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March 12, 2026
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Document Location for Attachment uploaded through Digital Messaging Channel (WhatsApp)
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1
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24
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November 13, 2025
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Modal window in a subprocess impacting main action button
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1
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24
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October 29, 2025
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Error in Pega Insights with dual average value calculation
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1
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30
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October 29, 2025
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Remove add/delete and export/import from delegated rules for data type
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1
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89
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October 29, 2025
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Unable to get the case details from remote pega application
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1
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55
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September 22, 2025
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Amazon Connect CTI panel Issue in Pega Interaction Portal. Cant accept Incoming call
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2
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50
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August 5, 2025
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PEGA0020 Alert, Total time for interaction has exceeded the threshold of 1,000 ms
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1
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127
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July 31, 2025
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Print Rich Text Editor Field as PDF/WORD
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4
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94
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July 30, 2025
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Customizing incoming call pop up rule for Interaction case in Custome Service constellation 24.2
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1
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24
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July 15, 2025
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Custom logs at Finish assignments
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1
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24
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July 10, 2025
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Pega Unified Messaging Twilio Whatsapp
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7
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89
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July 10, 2025
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How to Add custom properties to Toaster popup for Calls and Chat In Constellation
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5
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131
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July 8, 2025
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