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Modal or popup view needed for table row items
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5
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27
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June 5, 2026
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Switch to Spanish language during an active interaction - CS 360
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5
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54
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June 3, 2026
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Password component supporting reveal eye icon
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3
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24
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May 21, 2026
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The KPI Reset: Why Contact Centers Need New Metrics for an AI‑First World
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2
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56
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May 13, 2026
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Compose email action enabled in configuration, but not available for Email channel Interaction
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1
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19
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May 11, 2026
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Pega Gen AI Application Tests
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3
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62
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May 1, 2026
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"Agentic Customer Service isn’t about letting AI run wild" - Webinar Replay
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1
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38
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April 29, 2026
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Pega Customer Service and Temporary Cases in Pega
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1
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16
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April 22, 2026
|
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Select attachments from case
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13
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89
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April 21, 2026
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Email in Pega: are you positioning it right?
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4
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81
|
April 16, 2026
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After the customer search is done, the left navigation needs to be collapsible where intent task & option to wrap up is shown. How
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2
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24
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April 14, 2026
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CLICK TO CALL feature in Pega Customer service constellation 24.2 version.
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2
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63
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April 13, 2026
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Impact on column size to 20,000 characters
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4
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60
|
April 9, 2026
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Start with the Pega Customer Service Application Versus Platform for New Implementations
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2
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34
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March 24, 2026
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Launching a Case from an existing Service Case in Pega Customer Service
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1
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81
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March 20, 2026
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Launch one service case from another - Pega CS constellation
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3
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65
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March 20, 2026
|
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How to link Pega Knowledge articles to specific cases in Constellation
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2
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15
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March 17, 2026
|
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Reminder Emails should contain Email Trial
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1
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17
|
March 15, 2026
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Product search criteria in Pega CDH
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3
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42
|
March 13, 2026
|
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Benefits of Starting with the Pega Customer Service Application Versus Platform for New Implementations
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0
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23
|
March 12, 2026
|
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Restrict service case creation based on business conditions
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1
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43
|
March 2, 2026
|
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Phone Pane Not Visible in CSR Interaction Portal – Pega 25.1.1 with AWS Connect Integration
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2
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51
|
February 27, 2026
|
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Pega Customer Service 25.1.1 - What's in the (Tool) box?
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1
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74
|
February 27, 2026
|
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How to read incoming emails and get summary of the body from the GenAI
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1
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59
|
February 13, 2026
|
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Images inserted via Rich Text Editor not visible after Base64 encoding email body
|
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3
|
44
|
March 12, 2026
|
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Document Location for Attachment uploaded through Digital Messaging Channel (WhatsApp)
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1
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32
|
November 13, 2025
|
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Modal window in a subprocess impacting main action button
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1
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26
|
October 29, 2025
|
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Error in Pega Insights with dual average value calculation
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1
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31
|
October 29, 2025
|
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Remove add/delete and export/import from delegated rules for data type
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1
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106
|
October 29, 2025
|
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Unable to get the case details from remote pega application
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1
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62
|
September 22, 2025
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