Why There's no Manage Connection Button on Connection Tab in DigitalDigital Messaging

General
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1

I’ve already press the save button but then manage connection button doesn’t appear, what is happening?. is there some plug in need to install?

I've already press the save button but then manage connection button doesn't appear, what is happening?.jpg
I've already press the save button but then manage connection button doesn't appear, what is happening?.jpg1799×283 23.6 KB

2

@JOSUA HERO HUTABARAT you have logged this under the ‘Pega Academy’ category.

Can you confirm which Academy Module you are working on?

3

@JOSUA HERO HUTABARAT

Does the environment have customer service framework installed?

4

Hello @SohamM95 @JOSUA HERO HUTABARAT , you also need to have Digital Messaging credentials in your application in order to create Digital Messaging channel connections. Please refer to Pegasystems Documentation for more and reach out to your Pega Account team to discuss qualification and provisioning.

Kind regards,