@MarijeSchillern The question is basically if there is a way to work on the Digital Messaging capabilities on a Personal Edition ? On a cloud instance, we can get the keys via a Service Request.
The Personal Edition of Pega is not a full version of the product and is intended for training and demonstration purposes only.
We cannot access digital messenger without CS framework (8.4 and up) installed and public ip. The instance must have an externally accessible secure URL to allow communication with the service.
The digital messaging channels require Pega CRM, digital messaging api credentials and the instance need to be externally accessible
If you’d like to receive the full version of Pega, please download it from the new software download experience (previously Digital Software Delivery (DSD). )
For next steps, you need to look into making the instance URL accessible and additional config is needed for on premises, detailed in :