In application i can able to see the below log :
services.email.EmailListener) ERROR EMAIL.InboundEmailOutlookListener.Listener - Caught exception while connecting to email server(s)
com.pega.platform.integrationcore.client.email.EmailClientException: Unable to connect email client due to : Connect failed
I checked Email account Testconnectivity , its Success and i can able to create cases even though getting this Error
@Paul Sudhakar
In email listener under requester login category, you will be providing the User ID and Password, please make sure valid credentials provided and opertaor profile is not disabled and then validate the listener status.
Please make sure in email account receiver connection is also good.
Test connectivity is good .Still getting the Exception in PEGA Logs
@Paul Sudhakar
Please could you go through the Troubleshooting email listeners article and the documentation below?
