@eddie.jm Hi Eddie, Since there is an existing issue with badges, will you be able to run an update on my account as well? I have also completed CSA certification and it is not reflecting in my account (both pega account & pearsonvue login email ids are the same).
Thanks,
Rajesh.
@vinnakotam3169 we put up a warning banner on the PSC : “We are experiencing delays in processing badges for certifications on Pega profiles. We are working to resolve the issue. We apologize for the inconvenience.”
@SampathA1106 Hi Sampath,
There was an issue syncing your account. I see the CSA badge displayed on your profile now. We apologize for the inconvenience.
If this resolved your issue, mark this as the accepted solution.
thanks, eddie
@eddie.jm - Hi Eddie,
Thanks for the support. Yes, Now I am able to see my certification information under my profile. however, could you please help me how to download the soft copy of my certification?
it would be of great help.
Thank you.
Hi @eddie.jm ,
I have completed my PCBA Certification(8.7 v) on July-15, But Still certification is not reflected on my pega account. Kindly help me with the issue.
Pearsonvue ID - PEGA052473
Best Regards,
kovid
@eddie.jm Hi Eddie
Thank you so much for your reply. I used to verify my certifications with my gmail id [Confidential data removed] only. I dont understand how my gmail ID is not associated to my pega account. Is there any way to find which email ID is associated to my pega account?
@PrathimaD5884 I believe your primary email is the JPMorgan company one as that is how affiliations are recommended.
If you need further help with this I suggest that you email [email protected] as that team will be able to discuss this with tou further. They will be able to correct your primary email if required.
@Rajesh_EA Hi Rajesh, I see you cleared the CSA exam on 17th December. It can take up to five business days for the certificate to display on your Pega account profile.
@SampathA1106 do the FAQ pages not help you with the steps to download the certificate?
@eddie.jm Hi Eddie,
I cleared my PEGA CSSA 8.7 exam on 8th Feb, it’s been more than a week waiting for the certificate.
I had raised a ticket also regarding this issue to the support team but, still I didn’t recieved any response.
Can u please help me .
Regards
Kaushal
Hi @eddie.jm ,
I have completed my PEGA CSSA 8.7 Certification on 26th Feb 2023, it’s more than 8 business days now, still the certification badge is not reflected in my pega profile. I have raised a ticket for this but still no response.
Could you please help me in this.
Pearson Vue ID - ShubhamS0345
Regards,
Shubham
Hi @KOVIDDASARI,
Have you had a chance to review the Pega Account and Profile FAQs?
@eddie.jm Hi Eddie
I have added my gmail as an additional email and my chase email as aprimary email. Still my certifications are not reflecting on PDN. will it take some time to reflect on PDN?
@PrathimaD5884 Yes, it can take some time to sync. Let me check
@eddie.jm Thank you Eddie.
Hi Moderator Team
Any updates on the my colleague PCSA certification please let us know. She has completed on 04-Dec-2022 @TalatM42
Thanks,
Ashok
@eddie.jm Thanks Eddie for the reply. I’m able to see the certification badge in my profile now.
Regards,
Rajesh.
I have aligned with FAQ’s and my alternate email is same as pearsonvue account that I used for certification. But I am unable to see my certification.
@PrathimaD5884 All Done! I see your certs on your profile now
@eddie.jm Thank you Eddie 
