PDC Notifications And Reports Schedule

General
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1

There are event-based notifications in PDC. Some events are currently unsupported, and these events are critically important to us. These events are PEGA0005, PEGA0039, PEGA0040, PEGA0004, and PEGA0020. In particular, PEGA0005 and PEGA0020 are primary important and critical for system health.

Additionally, we need the ability to automatically run reports created under PDC Reports at time intervals. We would also like these reports to be sent via email to relevant teams or applications. For this, we need a mechanism similar to a decision table. Currently, there is no active scheduler mechanism in PDC to meet this requirement.

Therefore, we request the implementation of a system that meets the following needs:

-Adding notification support for PEGA0005, PEGA0039, PEGA0040, PEGA0004, and PEGA0020 events

-Creating a scheduler mechanism in PDC to schedule and automatically run reports and send them via email

2

PDC does not currently support event-based notifications for those specific events or a built-in scheduler to run reports and email them automatically, so the clear solution is to use an external scheduling process. Create the needed reports in PDC, then call them at fixed intervals from an external job scheduler or monitoring tool. That scheduler should collect the report output and send it by email to the right teams. For the unsupported events, use the same external monitoring process to detect them and trigger alert emails. This gives you one centralized and reliable way to handle both critical event notifications and scheduled reporting until PDC provides this support directly.