PDC not sending Job scheduler failure alert

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Hi,

I have enabled Job Scheduler Failure email notification in PDC. job scheduler is trying to executing the activity but unfortunately NumberFormatException is occured and execution is not completed. Here Pega is created exception-12345 id and printed error details but i did not receive “Job Scheduler Failure” email. Now i am expecting Job Scheduler Failure Alert email from PDC.

I am expecting Job Scheduler Failure alert email if something is failed due to some issue not only numberformatexception. please let me know my expectation is valid or not? suggest me how do i proceed ?

Can someone provide me few examples to generate the Job scheduler failure alert ?

Thanks & Regards,

Rama Krishna

2

@RamaKrishnaR0963 To enable email notifications for Job Scheduler Failure or any other event in Pega Predictive Diagnostic Cloud (PDC), you need to configure the event-based notifications in PDC.

However, not all Pega alerts generate email notifications.

Some events are considered non-urgent and do not have email notifications enabled by default.

You can review the list of events and their email notification settings in the PDC documentation.

List of events and notifications in Pega Predictive Diagnostic Cloud

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@Rama Krishna Rachuri Hi Rama Krishna, How to enable Job scheduler Failure Email Notifications in PDC or if Job scheduler is stopped or stuck send email notifications.