while trying to download the software i was unable to access the page. It is displaying message like you’re not authorized to view this page .how to solve this problem??
Please carry out a PSC key word search for ‘not authorized’ as this will bring up similar posts:
I’m assuming you are unable to access the My Software tab on My Pega.
Please read the account requirements as detailed in the Software announcement:
The New Software Download Experience in My Pega is Live!
Feel free to check out the My Software FAQs found on https://community.pega.com/about-my-pega
You can also access that page by clicking on the ‘Get Help’ menu
All details about affiliating your Community Account with your company can be found via the My Pega FAQ:
The My Software feature in My Pega is available to the Account Administrators and Support Contacts (SCs) for your company. For more information about working with Pega Support and about Account Administration in MSP, visit this Pega Support Document
Visit our Account FAQs for assistance with your account.