Unable to see AI Models Gen AI Coach

General
1

Hi Team,

I am using Pega 25.1.2 version, I’ve enabled the EnableGenerativeAI and started to configure the Gen AI coach but in advance tab not able to see the AI Models. Getting an Warning “No models are available, please review the configuration and try again”.

Can anyone guide me on this…

Thanks,

Monisha

2

Can you share more details about your environment? Is this a trial system from MyPega, a demo system, a Pega Cloud system, etc? thank you

3

Hi @PhilipShannon , it is Pega cloud, we recently upgraded to 25.1.2 version

4

Could you please confirm with the cloud team if GenAI is enabled for your specific environment?

5

The Document ‘Enabling Pega GenAI in Pega Cloud’ includes the steps required, please refer to the section ‘Process to enable Pega GenAI’

Be sure that you have enabled the toggles as described in step 5, and in the document ‘Connecting to the generative AI provider in Pega Cloud’