Gen AI coach not working in pega trail version.

Pega GENAI coach is not working in community edition.

Getting error on gen AI coach - error in assistant deployment

@ImranH37

Click on power off. After its off then you’ll get an option to awake environment.

@SohamM95 yes performed that but no luck still Getting error on gen AI coach - error in assistant deployment

@MarijeSchillernI tried contacting trail version team, but still unable to resolve this issue. This is for community edition

@ImranH37 Did you look at the resources?

Support Document:

Exception while using GenAI Coach: Error in assistant deployment

Pega GenAI Coach is a licensed feature.

It is supported only when the Autopilot Service Base URL DSS is enabled. Therefore, you would need to have the appropriate licensing to use GenAI Coach.

You can find more details in the announcement on LinkedIn and other prerequisite information in related questions.

GenAI is avaliable for Community Edition?

GenAI not enabled in my trail version

Please go through pega documentation

Connecting to the generative AI provider in Pega Cloud

Pega GenAI Autopilot in application development

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If you have been licensed, you should be able to see AI suggestions after doing Toggle enablement in Dev Studio and by assigning API Key in App studio.

Connecting to the generative AI provider in Pega Cloud

@ImranH37please provide all screenshots showing the troubleshooting steps you’ve undertaken, in the exact order of suggestion we made above.

  • What AI feature are working?
    • Note that Community Edition does provide general AI functionality, but only some feature - see LinkedIn info.
  • Date you obtained the special GenAI Coach license from your AE.
  • pgvector DB installation details
  • My Pega installation of GenAI Coach licensed product
  • Dev Studio configuration
  • App Studio configuration
  • Autopilot Service Base URL DSS
  • Symptoms of Coach ‘not working’

etc

My suggestion to you is to contact the PegaLABS team, obtain a license and use the GenAI Coach there instead.

@ImranH37

Go through the FAQ section, or email to [email protected] with your issue.

@ImranH37 please make sure you have the following:

  1. Correct Pega product license

  2. Downloaded the pgvector element

  3. Followed the documented steps.

Pega Knowledge Buddy on a Trial (Lab) Environment

Exception while using GenAI Coach: Error in assistant deployment

Error while using Pega Knowledge Buddy Gadget (Constellation - Community Edition)

If contacting the Trial team solved your issue, can you please mark SohamM95’s reply with Accept Solution button?

@MarijeSchillern Yes All the GEN AI features are working except GEN AI coach