Request Digital Messaging Message ID & Key for client

General
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1

Hi, My client recently purchased IVA. They are asking about the process on how to request Digital Messaging Message ID and Key. Is this something I can request for them? Or, do they need to submit a ticket? Thank you in advance for your guidance.

2

@lius2

Hi Sylvia!

I’ve reached out to you with the proper internal team to touch base with. They should be able to point you in the correct direction if they don’t have the answer to your question.

Thanks!

3

Hello @lius2 ! There are internal processes for Account teams to qualify and request credentials on clients’ behalf. We will share those resources with you.

More on installation and requirements is available at Pegasystems Documentation

Thanks and regards,