Remove Compose email from case type

[VinodBavandla (Vinod Kumar Bavandla)]

Hello,

I need to remove Compose email local action from case type and create an assignment in the process to send emails to external parties. We need to populate predefined templates to be selected or write custom content before send. Any recommendations for applications built-on constellation?

Thanks

Vinod Bavandla

[VinodBavandla (Vinod Kumar Bavandla)]

This is configuration setting under Email Channel. I disabled it and Compose Email is no longer visible.