Refresh Button in Case Footer in Pega Infinity 24.2.4

[DaminiC5 (Damini Pundir)]

Hi Team,

We have a requirement in Pega Infinity 24.2.4 (Constellation) to add a Refresh button in the case footer. On clicking the button, an API action should be invoked to fetch the latest customer details from an external system. The response should update the corresponding customer properties in the case, replacing the existing values with the latest data.

The updated customer information should be reflected immediately in both the case data and the footer UI. We would also like to understand the recommended approach for adding a custom Refresh action/button in the case footer in Constellation and refreshing the UI after the API response is processed.

We are looking for guidance on how to implement a Refresh button in the case footer in Constellation.

Any guidance, implementation examples, or references would be greatly appreciated.

Thank you
Damini Pundir

[MarcCheong]

You can check out How to notify users to refresh an outdated List View in Constellation UI - Knowledge Share - Pega Forums .

You should be looking at serving up the fresh data, rather than building a physical refresh button. This would come through your architecture, the above article is one way, you could also look at your Refresh Strategy on the datapage.