How to refresh the total screen including tabs related to case in constellation?

User Experience
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1

I have a requirement to refresh or reload case-related information in a Constellation application.

In a traditional UI-Kit application has a button with the “Refresh current Harness” action to refresh the case details displayed on the screen. I am looking for an equivalent approach in a Constellation application.

Currently, I have created a Local Action on the case and invoked the pyPublishMessageForCaseRefresh activity in the post-processing step. However, the case details does not appear to refresh after the action is executed.

Could anyone please suggest the recommended approach for refreshing case details in Constellation? Is there any out-of-the-box (OOTB) functionality available to refresh or reload the current case details, similar to the “Refresh current Harness” action available in UI-Kit applications?

2

@SriB17678046 this article might help. Constellation - Summary Tab Not Refreshing After Adding Records Through Case-Wide Local Action

specifically some solution that worked referring to the correct parameters to invoke this activity. Constellation - Summary Tab Not Refreshing After Adding Records Through Case-Wide Local Action - #7 by VemulapudiB17750633

It refers to your approach pyPublishMessageForCaseRefresh, and the pxC11NPublishDatapageUpdate outlined in How to notify users to refresh an outdated List View in Constellation UI

3

@SriB17678046 I’d like to move this to User Experience, to go with the other Constellation posts.

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However, you are not a member, if you can join then that will allow me to move this (only members can reply to User Experience posts, so you would no longer be able to reply).

Let me know when you join and I’ll move this.

4

Hi Marc Cheong, I have joined to User Experience.

5

Just to clarify, are you looking to refresh the Details view (Case Details view - bottom section)?

6

Hi Ramesh Sangili,

Yes we have few tabs configured in full page view, looking to refresh all assignment, pycasesummary and tabs at a time.

7

I would suggest to refresh the out dated data pages views by using these OOTB activity rules.