Case Refresh icon instead of browser refresh

User Experience
1

Hi All ,

In our application business requires a refresh icon on the case to see the status refreshed after the wait shape

While the browser refresh works , but looking for an icon inside a case. Kindly let me know if this is possible in 25.1 Constellation application. If yes what are the steps .Refresh icon.png

2

@SravyaK you might find this useful. This is only for lists of information, so depends where the status is

3

@MarcCheong Thank you. I did go through this link earlier.

In our case we need a case level refresh , Not on any list.

While i have tried to utilise the Actionable button component from the Constellation UI gallery along with Form refresh setting in the flow action for the Case refresh to happen and also it works but below is the observation :

  1. Browser refresh will just refresh the case in One click

  2. While Actionable button will be able to refresh the case in Two clicks :

  • One on the Actionable button
  • Submit of the local action that the actionable button opens .

Any suggestions on how to avoid this and just on click of one icon/ button if can refresh the case .

Thanks & Regards

Sravya K

4

@SravyaK its a really good question, I don’t believe there is an Out-of-the-Box answer to do it exactly to your UI requirements (happy to be corrected). You may have to do something like @Jeroen implemented here with a custom DX Component to listen for updates like this.