PEGA CSSA certification not displaying in my profile

General
1

i have cleared Pega CSSA 8.7 certification exam on 09/02/2023, its been 13 days still i dont see the certificate in my Pega profile.

the mail address for both Pearson and Pega is same.

please help

2

@SHAIKKUTAGUNDLAM16702685

If your PEGA CSSA certification is not displaying in your profile, there are a few possible reasons why:

  1. Your certification has not yet been processed: It can take several days for your certification to be processed and displayed in your profile after you pass the exam. Check with PEGA Certification Support to confirm if your certification has been processed.
  2. Your email address in your PEGA profile does not match your Pearson VUE account email: Ensure that the email address you used to create your PEGA profile matches the email address associated with your Pearson VUE account. You can update your email address in your PEGA profile if needed.
  3. You have not linked your Pearson VUE account to your PEGA profile: You need to link your Pearson VUE account to your PEGA profile to ensure that your certification is automatically updated. To link your accounts, log in to your PEGA account, go to your Certification Dashboard, and click “Link your Pearson VUE account.”

If none of the above reasons apply, contact [email protected] for further assistance in resolving the issue.

3

@SHAIKKUTAGUNDLAM16702685 Hi Shaik,

I see the Pega CSSA certification displayed on your Pega profile now. We apologize for the inconvenience.

4

@eddie.jm thank you