MY CSSA Certification is not populating in my pega account achievement

General
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1

HI Team,
I have done my CSSA on 8th Sep. However, CSSA certificate is not populating in my Pega account. [email protected] mail id used for Pearson account and my Pega account.
Candidate ID: PEGA101714
Registration Numner:458977220

Could you please assist on it

2

Hello @NaveenkumarA4631

Since September you haven’t seen this display on your profile? Please contact us so we can look into this for you.

Thank you!

3

Hi @MarissaRogers ,

  1. Check Certification Status: Log in to your Pega account and check the certification section for the status of your CSSA certification. Sometimes, there might be a delay in updating the records.

  2. Contact Pega Support: If the certification is still not visible, reach out to Pega Support directly for assistance. Provide them with the details of your certification, including the date of completion.

  3. Clear Browser Cache: Clear your browser cache and log in again. Cached information can sometimes cause display issues.

Regards,

Mohd Qizer Uddin

4

Hi @NaveenkumarA4631: Can you also check the FAQ here. Please make sure your Email id is in sync between PEGA account and Pearson account. If all good, I suggest to raise a ticket as mentioned by @MarissaRogers.

Thanks.

5

@NaveenkumarA4631

If you have more than one account and want to consolidate your past activities and achievements, start the merge process. Go to My profile and My Account Setting.