PDC notification for specific application

General
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1

Hi,

I have a requirement to configure Notification in PDC for specific application.

For eg:- I have a tenant ‘T1’ and there are ‘A1’, ‘A2’, ‘A3’ applications in it. Now I want to trigger urgent alert notification like ‘PEGA0099’ only for ‘A1’ application.

In the PDC notifications configuration window, I do not see the option to select specific application and it has only option to select the tenant.

Is their a way to achieve it?

Thanks,

Sumanth

2

@SumanthK2905

In PDC we are not having option to trigger the notification based on application, notifications configuration can be done based on exception categories alone.

One option which you can do for getting particular application exception is, you can consume PDC API and pull the needed information and based on results you can build your business specific logic to trigger mail for needed applications exceptions alone. You can have a scheduler in your environment which will run frequently to pull the exception details from PDC.

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@Gunasekaran_Baskaran Thanks for the suggestion.

Can you please give me reference of any doc or article, for how to consume PDC API to get the data from PDC?

Thanks

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@SumanthK2905

I am not able to find the exact PDC integration related article.

But please refer the below link that should help you in getting some needed information about PDC integration.

Search Results (pega.com)

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@Gunasekaran_Baskaran Thanks. I see this article which you are referring to I think.

Configuring an external application (pega.com)

One question. This article says we need to subscribe to Notification API and then we can fetch the data through REST API for the event triggered from the manage notifications. However it seems like not all notifications are triggered and only the list from below gets triggered and I waas wondering if there is a way to extract all notifications triggered in PDC for eg:- PEGA0011 Service Total Time, PEGA0117 QP Long Running Activity etc.

List of notifications available in Pega Predictive Diagnostic Cloud

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@SumanthK2905

If you want to get all information from PDC, then you can enable all categories under notifications configuration.

All the exception details you can get it from PDC, but infrastructure related information you will not be able to get from PDC like DB Size.. etc..

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@SumanthK2905 also please take a look at the response in the recent question Managing notifications in Pega Predictive Diagnostic Cloud - Ability to configure applications in a system.