How to introduce close icon at the assignment view in constellation

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Hello Everyone,

I’m connecting the constellation application to the traditional application. I’m able to create/edit/save the constellation case in my Traditional application. But I cannot navigate back to the traditional case which is open already in background.

Any custom components or solutions suggested ?

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Hi @MatheswaranRavi

Yes you can surely write a custom widget component and put it on the ribbon. Before that i have few questions,

  1. Have you setup the hybrid mode strategy(keeping constellation app on top of traditional app) where you are creating constellation cases in your traditional application ?
  2. The constellation case which you are showing up in the screenshot and the traditional case you are talking about in the background, are they having parent-child relationship ?
  3. When you click on the close button, what kind of mechanism do you have to know the traditional case id to open it in review mode. Its not like we have layers on the UI ?
  4. How is your case opening strategy in traditional ? Single tab or multiple tabs ?

May be if we can have answers to these questions, it will be clear about your application/case setup and we can provide our suggestions accordingly.

Regards

JC

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@MatheswaranRavi - Are you using Remote Case type because you mentioned about connecting? If not, how does the Constellation case launched from Traditional application? Co-existence?

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Hello @JayachandraSiddipeta

Anwsering to your questions

  1. Yes, we use the hybrid mode, constellation is at top of traditional application
  2. We have the Constellation case key (pzinskey) embeded in the traditional UI, On click we use “open work item”. This made the constellation acessible we dont have any parent-child relationship
  3. On click of close button we need to execute the doclose script, which will close the constellation screen I’ve added in the post. Achieveing this user can access the traditional case which is already open
  4. No tabs, similary ot traditional Pega OOTB screen

Regards,

Matheswaran