Dispute Timelines

[SunilS17539208 (Sunil Shankar)]

Can anyone share the latest timelines that Visa had updated for the dispute process applicable to both Collaboration and Allocation disputes. I know chargeback timelines are still same (120 from transaction except some scenarios), but what are the timelines for remaining stages ?

[dashs2 (Sanat Kumar Dash)]

Hi @SunilS17539208 ,

There have been no recent changes to the post‑dispute stage timeframes communicated by Visa. The most up‑to‑date timelines can be verified in the Visa Core Rules document.

Thanks & Regards,

Sanat Kumar Dash.

[SunilS17539208 (Sunil Shankar)]

Would you have the link to this document ? Thanks

[dashs2 (Sanat Kumar Dash)]

Hi @SunilS17539208 ,

We are unable to share Visa documentation.
The RTSI suite can be accessed via the MTE2 instance, and the Visa Core Rules should be obtained directly from Visa.

Thanks & Regards,

Sanat Kumar Dash.