@Manojkumar_ J @RameshSangili please can you provide the BUG id for this issue so that we can link it to the question (and possibly also link the relevant Resolved Issues documentation)?
@Zee Morris can you click ‘Accept Solution’ to the most relevant reply if your issue is now resolved?
@Zee Morris you stated that you’ve not been able to verify in 8.8.5 as you only have access to version 8.8.2 (part of 8.8 LSA Academy, VM: LinuxLite-Pega882.ova download).
You asked about having our Pega Academy team update the .ova files on the VM’s. to 8.8.5. I’m not sure how soon this weill be done as these are managed by our Curriculum developers. If I hear back from our Academy team I’ll let you know.
This error - “Error in UI Authoring. Call to fetch authoring records failed: AxiosError:Request failed with status code 403”, indicates that the network you are on or the firewall settings on your local computer are blocking the call to the Constellation services.
This issue is usually caused by a VPN or other security settings on a corporate network or local computer.
If you are on a VPN, try disconnecting from the VPN. If you are on a corporate network or proxy server, it could be the firewall/security settings—try using a different network.
If this issue is caused by security settings on your computer, and you cannot reconfigure the firewall and other security settings, try using a different computer.
There appears to be some confusion here. A similar product issue exists in Pega Platform (BUG-831449 (Reauth Login Popup doesn’t trigger for Authoring / user_settings) which will hopefully be resolved in 8.8.5. As per the Pega Platform patch release calendar that version comes out in May.
If the issue is for non-Pega Academy VM then check the release is announced here on the support center, and then you can find it on My Pega → Software Downloads. Make sure to “follow” the “Patch Release” tag here in the forums. You can set up your notifications within My Preferences. This will send you notifications as new patches are released to update your software.
Hi @Zee Morris, this could be an issue with how you have the VM network settings configured.
I have not messed with the LSA 8.8 VM in a while, but the bottom line is that the error is because the Constellation services used to render the UI cannot be reached.
From the VM, either ping some known site in a command window or open a browser and try to browse to some known site. If you cannot, then we know it is a network config error in the VM’s network settings. If you can connect to the internet from the VM, then we can check the ConstellationSvcURL DSS record.
@Zee Morris For the Pega Academy 8.8.2 virtual machine: I had similar Constellation UI errors/issues while using 8.8.2 on Virtual Box. Once I switched to using VMware Player; constellation worked fine.
