Where can I find a diagram that shows the chargeback flow?

General
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1

I finished the Pega Smart Dispute trainings, but I still don’t really understand the visa and mastercard chargeback flow in collaboration with pega. What would really help is a diagram that describes the entire process flow. Is there any resource that provides that?

Thank you

2

Hi @SergioR17001004 - Please visit Pega Smart Dispute for Issuers documentation where you can search for chargeback flows for various schemes here Pegasystems Documentation

Thanks,