User marked activity execution to failed with message Exception

Hi,

I am currently getting the following exception only in the Production environment.


Type: com.pega.platform.executor.jobscheduler.scheduler.JobExecutionException

Message: User marked activity execution to failed with message [ Initialization of full text search is either in progress or has failed on this node. Please check the logs if search initialization is complete.]

Stack:

at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.identifyUserMarkedFailure(JobSchedulerProcessor.java:73)

at com.pega.platform.executor.jobscheduler.internal.JobSchedulerProcessor.execute(JobSchedulerProcessor.java:56)

at (:slight_smile:


I am using Pega v8.4.2

I have also referred JobExecutionException: Activity execution failed | Pega, Cannot enable full-text search for node | Support Center, and Initialization of full text search is either in progress or has failed on this node. | Support Center regarding this.

Does anyone know about this exception details?

This issue was fixed by raising a service request.

Can you please let me know what was the solution. We are also facing the same issue in our server.

Hi @ARIJIT16

This issue was fixed by raising a service request.

We were able to resolve this issue after validating the Full Text Search (FTS) and indexing-related services on the affected environment.

The issue was caused by search/indexing components not being fully operational, which resulted in the Job Scheduler activity execution failures and search-related errors.

The following areas were checked and corrected:

  1. Verified whether the FTS incremental indexing Queue Processor was running correctly.

  2. Checked indexing-related Queue Processors and standard processors to ensure they were in running state.

  3. Validated node health and confirmed the node had successfully joined the cluster.

  4. Reviewed search/indexing DSS configurations and ensured the required settings were enabled.

  5. Restarted/recovered failed indexing services where required.

  6. Rebuilt/reindexed the affected indexes after stabilizing the services.

Recommended areas to verify:

  • Admin Studio → Queue Processors

  • Admin Studio → Search / Indexing

  • Cluster Management / Node Status

  • Search and indexing logs

  • DSS configurations related to indexing/search

After correcting the indexing and search configuration issues and performing reindexing, the search functionality and Job Scheduler execution started working correctly.

If the issue still persists after performing the above validations, it is recommended to raise a Pega Support SR with relevant logs, node details, indexing status, and Queue Processor information for further investigation.