Hi,
Search is failed even though re indexing is done for that particular class. Getting below fail message on the step
Search request failed. Query: [dummyindexasqwertyuiopasdf], Index [work-pegafw-km-work]. Possible cause: Index is not available.
Please help to resolve this issue. What are the reasons might cause this issue.
Thanks
Can you tell us if there have been any recent changes on the system (update etc)? Which classes and class instances were indexed? (Enabling classes for search indexing)
Are any results being returned - is this a performance issue based on this specific search?
Did you go through some of the suggestions in the Troubleshooting Search indexing failures and Troubleshooting Pega Platform Search Guides?
Could you show us the status of the search jobs running? Can you clarify what you see on the Search Landing Page today?
Can you verify that your stream node is showing NORMAL status (Decisioning Services Infrastructure)
Is this only for the work objects which has the missing index?
Can you show a screenshot of the Param.pySearchMethod? Does it use “CONTAINS” or “EXACT” in KMSearchParams data transform?
please enable the following loggers:
This will help check how much time it takes to process query and execute it in Elasticsearch, and possibly rule out issues at the engine level.
For example, if we see that there are large time delays in ESSearcher, it could mean that Elasticsearch itself needs a lot of time to process a query. But if we see that the time delays in both PEgaSearchExecutor and ESSearcher are short, it can indicate that for example rule execution engine needs a lot of time to process the activity.
Please enable these loggers, perform some searches and upload the logs for our analysis.
@MarijeSchillern Thank you
I have gone through Troubleshooting Search indexing failures and Troubleshooting Pega Platform Search Guides.
Issue got resolved .Issue is we have deleted the indexing of
work-pegafw-km-work class.Then it is referring to that index which doesn't exists.