Unable to get fields from pega robot activity component

[AdityaS07121990 (Aditya Sharma)]

Team,

I am trying to get fields from robot activity using pega robot studio but getting below error:-

INFO | 2026-01-15 04:20:36.125 | 8 | MTA | OSS | | Successfully authenticated with server ‘RobotManager’.
INFO | 2026-01-15 04:20:36.125 | 8 | MTA | OSS | | Getting endpoints details from Robot Manager…
INFO | 2026-01-15 04:20:36.125 | 8 | MTA | OSS | | Get endpoints details URL: https://xxxxxxxx.pegalabs.io/prweb/api/robotics/v1/RM/details
INFO | 2026-01-15 04:20:37.450 | 8 | MTA | OSS | | GetEndpoints succeeded. This server supports endpoint retrieval. All further calls will use new endpoints.
INFO | 2026-01-15 04:20:37.478 | 8 | MTA | Configuration | CommonConfigLoaderService | Server PegaDevServer AuthenticationType value ‘’ is invalid. Will use default value ‘Basic’.
INFO | 2026-01-15 04:20:37.478 | 8 | MTA | Configuration | CommonConfigLoaderService | Server PegaDevServer AuthenticationType value ‘’ is invalid. Will use default value ‘Basic’.
INFO | 2026-01-15 04:20:46.257 | 1 | STA | Configuration | CommonConfigLoaderService | Server PegaDevServer AuthenticationType value ‘’ is invalid. Will use default value ‘Basic’.
INFO | 2026-01-15 04:20:46.257 | 1 | STA | Configuration | CommonConfigLoaderService | Server PegaDevServer AuthenticationType value ‘’ is invalid. Will use default value ‘Basic’.
INFO | 2026-01-15 04:21:46.613 | 1 | STA | OSS | | Getting endpoints details from Robot Manager…
INFO | 2026-01-15 04:22:30.422 | 1 | STA | OSS | | Getting endpoints details from Robot Manager…
INFO | 2026-01-15 04:22:46.220 | 1 | STA | Robotics | | Executing request - https://xxxxxxx.pegalabs.io/prweb/api/robotics/v1/data/D_pxRuleResolvedRelevantRecords?ContextClass=%40baseclass&RecordType=Rule-Obj-Property
INFO | 2026-01-15 04:22:47.767 | 1 | STA | Robotics | | Status Code - 403
ERROR | 2026-01-15 04:22:47.768 | 1 | STA | Robotics | | Error requesting data from Pega. https://xxxxxx.pegalabs.io/prweb/api/robotics/v1/data/D_pxRuleResolvedRelevantRecords?ContextClass=%40baseclass&RecordType=Rule-Obj-Property
ERROR | 2026-01-15 04:22:47.769 | 1 | STA | Robotics | | Code: Forbidden(403), Content: {
“pxObjClass”:“Pega-API-Data”
,“errors”:[
{
“ID”:“Pega_API_111”
,“message”:“Lack of access to get data”
,“pxObjClass”:“Pega-API-Error”
}
]
}

[Michael_Lambert]

@AdityaS07121990

Good Day. Is this by chance occurring while you are in a challenge or exercise for the RSA mission? Can you provide that information? Also, did you request a new instance of the training lab from a previous instance you may have used?

Thanks,

Michael

[AdityaS07121990 (Aditya Sharma)]

@Michael Lambert Thanks for reaching out.

This is not part of challenge or exercise. I am trying to implement the same learning at my end using Pega lab instance provided by my organization Maantic Inc.

1. Imported Pega robot manager v25.1.2 into Pega platform

2. Created a Pega robot manager type application with a single case type

3. Created the required work group and assignment type

4. Created operator ID and access groups

5. Pega Robot Studio steps for connecting to robot manager and robot activity configurations

[Arthur_Y_Shida (Arthur Shida)]

@AdityaS07121990 I was having the same issue.

It was resolved by saving the Data Page to an application ruleset (in your case: robotics) and changing the Data Page Status to “Available/API”.

Let me know if it worked for you.

[AdityaS07121990 (Aditya Sharma)]

@Arthur Y ShidaTell me which one to check through

[AdityaS07121990 (Aditya Sharma)]

I made changes as you suggested but still getting the same error from robot studio. Below are the logs

INFO | 2026-01-16 00:14:20.108 | 1 | STA | Robotics | | Executing request - https://xxxxx.pegalabs.io/prweb/api/robotics/v1/data/D_pxRuleResolvedRelevantRecords?ContextClass=O1BRIW-RPASP-Work-SearchPolicy&RecordType=Rule-Obj-Property
INFO | 2026-01-16 00:14:22.354 | 1 | STA | Robotics | | Status Code - 403
ERROR | 2026-01-16 00:14:22.354 | 1 | STA | Robotics | | Error requesting data from Pega. https://xxxxx.pegalabs.io/prweb/api/robotics/v1/data/D_pxRuleResolvedRelevantRecords?ContextClass=O1BRIW-RPASP-Work-SearchPolicy&RecordType=Rule-Obj-Property
ERROR | 2026-01-16 00:14:22.354 | 1 | STA | Robotics | | Code: Forbidden(403), Content:
ERROR | 2026-01-16 00:14:22.408 | 1 | STA | | | Server response failure. Unexpected server response.

[Arthur_Y_Shida (Arthur Shida)]

@AdityaS07121990

The “D_pxRuleResolvedRelevant..” as you showed in your image:

[AdityaS07121990 (Aditya Sharma)]

@Arthur Y ShidaPlease have a look at the below screenshot, it seems like the data page is locked

[AdityaS07121990 (Aditya Sharma)]

Team,

The issue has been resolved by removing the role "PegaRules:PegaAPIDX" from the access group “RPASP:Administrator” assigned to operator ID.

Before

After

Successful Implementation