Hello, while I am a member of the Support Administrators group, I cannot add or change existing staff members. please advise.
Hi @CharlesM2433, The summary is, your organization is not affiliated with Pega so your member type was set to Professional, and Professional member types cannot manage other Pega accounts. I suggest contacting the Pega representative for the client you are working with to clarify how your Pega account needs to be set up.