Access to new employee to our account

Please grant Jephthe access to our Pega account. What are the procedures for that? Can you create his account for us and add him to our account?

Hello @YasserM1

I have removed the proprietary information from your question since the Support Center is a public forum and indexed on Google.

Here are some resources that should help you with adding Jephthe to your account:

Understanding Support user roles

Administering Support Accounts

Managing support contacts