Static content service is configured but not reachable error in Pega 8.8 VM

General
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1

Hi All,

Getting below error message when trying to create a view in App studio,

"Your static content service is configured but currenlty not reachable. Please contact System administrator."DSS configured as below,

ConstellationPegaStaticURL : https://release.constellation.pega.io
ConstellationMessageSvcHostPath : staging2.constellation.pega.io/c11n-messaging
ConstellationSvcURL : https://community.constellation.pega.io/c11n-appstatic

Kindly provide your suggestions.

NOTE: I am using my personal laptop where I have Pega 8.8 VM.

Thanks

2

@kanagarajs2878 I am also facing this , if you got the resolution??

3

@kanagarajs2878

Facing the same issue. Have you resolved this issue?

4

@kanagarajs2878 Can you please share proper resolution steps? I am facing same issue with VM Ware 8.8. Getting static content service is configured but not reachable error. Please refer my attached for url.

5

@ACCENRAJSEKHAR It could be also caused by content security policy selected in the application rule. If secured you need to whitelist static content server endpoints in the CSP.

6

@varnikag @kanagarajs2878

The issue you’re facing is usually caused by network or security settings. If you are on a VPN, try disconnecting from it. If you are on a corporate network or proxy server, it could be the firewall/security settings - try accessing the Pega instance from a different network. Also, ensure that the DSS settings are correct. For ConstellationPegaStaticURL, you can use “https://release.constellation.pega.io” and for ConstellationSvcURL, you can use “https://community.constellation.pega.io/c11n-appstatic”. If the issue persists, please check the logs for more details.

:warning: This is a GenAI-powered tool. All generated answers require validation against the provided references.

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