New Portal Creation issue in Cosmos React based Application

User Experience
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1

Hi..!

I have created a new portal in App Studio, when i launch the portal it is coming blank and not rendering screen.

when i check portal configuration application theme is not preview and it says that

“Your static content service is configured but currently not reachable. Please contact your system administrator”

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portal config in App studio.png
portal config in App studio.png680×802 19 KB

Thanks in advance

2

@SWATHI SRINIVAS

If you are on a VPN, try disconnecting from the VPN. If you are on a corporate network or proxy server, it could be the firewall/security settings - try accessing the Pega instance from a different network.

I hope this helps!

3

@SWATHI SRINIVAS please can you confirm that your issue is resolved?

It sounds like the Constellation DSS setting was not set properly.

Please make sure the CSP setting is configured properly.

1.For 8.8.2 https://release.constellation.pega.io**/cs** url will not work as CS is part of regular release url only https://release.constellation.pega.io.

  • Set the DSS like below. ConstellationSvcURL : (Global)
  • ConstellationPegaStaticURL:
    “https://release.constellation.pega.io”
  • Can you remove the value in Constellationstaticcontent DSS, Save. Then reenter the setting https://release.constellation.pega.io and Save once more
  • Connect-Src should not be set to self, user needs to set Constellation service URL in external url list to allowed constellation service url.
  • Script-src (Unsafe-inline, Unsafe-eval should be checked) and Style-src needs to have Constellation service URL in allowed website site list. (Unsafe-inline, Unsafe-eval should be checked)

Constellation Pega UI static content delivery network (CDN) and customer application specific UI static content delivery service

Pega Customer Service Release Notes

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