Spanish/Portuguese Data showing as question marks in Case Manager Portal.

User Experience
, ,
1

Hi,

As am uploading data through excel in Case Manager Portal. The Spanish and Portuguese accents or Special characters were displaying as question marks. Any solution is appreciated.

For Example,

Adventure con tecnolog�a DuraScent� hace que su fragancia dure muuuuucho m�s.

These question marks to be replaced with actual characters.

2

@SaiShivaniM8396 please could you take a look at the explanation provided in the post below:

‘Pega converting apostrophe(‘) while copying from excel/word in to pega text area’?

Please carry out the troubleshooting and confirm the relevant settings.

3

@MarijeSchillern ,

Thankyou for your reply.

The issue is resolved.