Hello,
I’m trying to figure out how to remove Urgency from showing up in the assignment label, since it wouldn’t really make sense in this example for a citizen filling out an application.
Does anyone have any pointers on how to hide this?
Thank you,
Kristin
If this is citizen-facing, I’m guessing that it’s Web Embed. If so, in the App Studio channel for this Web Embed, have you tried setting the Case presentation drop down to “Simplified assignment” and checking the Disable entire assignment header box?
That’s my go-to combo for public facing embeds since it pares back all that extra detail. I just tried it out and this is the kind of result I get (forgive the totally unrelated case type):
You could also directly tweak the Web Embed snippet attributes like so:
<pega-embed casePage='simplifiedAssignment' assignmentHeader='false'>
</pega-embed>
You’d set the casePage and assignmentHeader attributes as per above while keeping all other attributes as-is — I omitted those for brevity.
Thank you Peter! I tried to update the Web Embed channel in App Studio, but that didn’t affect the assignment header for some reason in the WSS.
DemoX helped me by updating the file system not to show the header within the WSS, so now it’s removed.
Thanks again!