PDC Custom Alert

General
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1

Can we add a PDC custom alert when ‘A particular Queue Processor, if it has a broken items..then would like to get an alert’ ? Is this possible ?

2

@SudheerS4590 Please find if the below Component available in Marketplace helps your requirement:

3

@VamsiKruthiventithanks Vamsi. Let me try and get back to you

4

@SudheerS4590

Yes, you can create a custom alert in PDC to get notified when a specific Queue Processor has broken items. Pega doesn’t send automatic alerts for broken items, so you need to create a Job Scheduler or Agent that checks the Queue Processor’s broken items by looking into the relevant system tables like System-Queue-*. If broken items are found, you can use the pxLogMessage method in an activity to log a custom alert with a unique alert ID. Once this is logged, PDC can pick it up and you can configure a notification in PDC to alert based on that custom ID. This way, you will be notified whenever that specific Queue Processor has broken items

5

@Sairohith Thanks Rohith,

I haven’t started on it, as we were focusing on few other cloud migration issues. But surely will try with my Dev team and get back to you.

6

@SudheerS4590 @VamsiKruthiventi @Sairohith

Thanks you very much for all the info. Finally we were able to create a custom alert and managed notifications from PDC.

Thanks to all for the help and guidence.

Sudheer