IH File storage, makes difficult to test fabricated data after development

Once the use case development is completed in Pega CDH, we, as developers, fabricate some test data to ensure that the actions/offers behave as expected during testing. However, we encounter a challenge due to the IH file storage. Specifically, once the Interaction History (IH) stores the data, we cannot reuse the same customer for testing purposes. Consequently, we have to create a new customer each time we test.

What would Pega suggest in such situations to streamline the testing process and avoid the need to create new customers for each test?

@SheetalN3046 In Pega Customer Decision Hub, you can use the Test Run feature for testing strategies. This feature allows you to simulate the behavior of strategies without affecting the actual Interaction History. You can create a data transform to set the properties of the customer you want to test with, and then use this data transform in the Test Run panel. This way, you can reuse the same customer for testing multiple times without the need to create a new customer each time.

:warning: This is a GenAI-powered tool. All generated answers require validation against the provided references.

Not able to retreive Interaction History in Strategy