how to create a case in pega when we click on a button which is in harness in the dashboard?

Hi,

Anyone know how to create a case in pega when we click on a button which is in harness in the dashboard?

Please, let me know if anyone has the idea on this requirement.

Regards,

Rohith.A

Hi @Rohith A

We can create a Case on click on Button in Section Using Action set,in Action set we have one "Create work"action set availble select and than give the case class and select transition “Move For

ward” with these setting we will create case

@Rohith A On the button click, add the action sets “Create Work” and mention the class name. And add another action set
“Add New Work”. It should create the workitem.

Hi @Rohith A,

You can use Create Work action in section to create a case.

Regards,

Mamatha

@YerabojiSaiThe “Add New Work” action is not needed here. @Rohith Just call the “Create Work” action from the button and pass the work object class. If you want to pre-populate values in the UI, map it. PFA for configuration