How to apply Skin when I open worklink.

User Experience
, ,
1

I want to click email link and open case.

I tried to create the following link and open case. And, I want to open portal screen. But, the skin of TESTAPP application was not applied. How can I apply skin ?

http://xxx.xxx.xxx.xxx:8080/prweb/app/TESTAPP?pyActivity=Data-Portal.ShowDesktop&isSnapStart=true&pyShowFullPortal=true&applicationName=TESTAPP&Action=openWorkByHandle&InsHandle=ORG-TESTAPP-WORK A-12345

2

I tried to use pzSkinName. But it did not work.

3

@kobat pzSkinName is only supported for Pega Web Mashup - here the skin that is used is the portal skin. try also using pyMobileSnapStart instead of showDesktop

for section based ui - we do recommend to use semantic urls (this is a case type setting) instead of snapstart because the urls are easier to read and more usable - Theme-Cosmos has better integration with the semantic urls and can open case types in new browser tab - there is also an article that explain how to create a sharable link https://collaborate.pega.com/discussion/theme-cosmos-open-work-object-full-portal-copy-sharable-link

4

@RichardMarsot Is there a way how to open a case from link in full portal, which is based on Theme-Clarity? Thanks.