Getting access to the Case Type Backlog Workbook

Hi,

I am trying to do my Pega Business Architect training and I can’t seem to access the Case Type Backlok Management Tool. I am not authoriszed to access the page.

Hi @ChristopherP0839, what module are you referring to?

@eddie.jm → I’m having the same issue. It’s titled: Examining the Case Type Backlog

@ChristopherP0839 → Did you figure it out?

Hi @ChristopherP0839,

the case type backlog workbook has a more restrictive access policy; Guest member types do not have access.

I will work with the content team to sort this issue out. We apologize for the inconvenience.

eddie

@eddie.jm could you arrange for this content to be edited to avoid frustration at not being able to complete the activities. Pega - Sign In

Thanks

Hi @MichaelM1024, the case type backlog workbook has a more restrictive access policy; Guest member types do not have access.

I will work with the content team to sort this issue out. We apologize for the inconvenience.

eddie