Empty list of work pool in Access group

General
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Hi All,

While I am going through the “Work Pools and Access Groups” in Pega documentation I found below two points when we leave work pools list empty in access groups confusing me. When we leave work pool list empty in access group how come “Users that belong to the access group associated with the work pool open” statement is valid? The second point is even more confusing. Could someone please explain me what does it mean?

  • At run time, if you leave a work pool list empty and the Application rule is not used for work pools, the system behaves in the following manner:
    • When users that belong to the access group associated with the work pool open an application, the Application Explorer class autocomplete field is empty, and no classes appear in the tree.
    • Users that belong to the access group associated with the work pool cannot create cases. The work pool list does not affect which cases the user can update. The list determines only the types of cases that the user can create. The assignments that the user can open and update are determined by access roles and ruleset lists, not by work pools.

Thank you.

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Hi@DurgaPrasadBali

Agree it seems a bit confusing

As per my knowledge work pools are class groups which can be defined on the access group advanced tab. If you leave the work pool field empty then the app explorer default class will be empty and the access to App Studio will also be restricted.

If the work pool field in the access group configuration is not empty, then it provides the access to the users’ to create the cases which are associated with the said class group.

WorkPool.png
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@SoumyajitB Hi Soumya, Thank you for the clarification :slight_smile: