I have completed Pega CSSA 8.0 exam on February 2022 and Pega CSSA 8.8 Exam on August 2023. But “My Verification Certification” page, my original certification 8.0 is not displaying. Instead it is showing my new certification 8.8 version. Attached screen shot for the reference. 02-09-2024 I have raised ticket for this issue. But Support team sent below message (Screenshot attached). if only latest certification version is displaying to public site like certification verification site, then how companies will verify the original certification?.
I already raised this ticket REQ-882978. But no response from Pegasystems. Please resolve my issue.
If the old CSSA certification was present in the same account then it should reflect as February 2022 under Original Certification Date. Please check in My Profile if the old badge is displayed. If so then follow up with Pega Academy.
HI @Royal A: As per my knowledge this is how the verify certification works. If you want to get the details of the previous version of exam, you can check in your Perason VUE account for the score reports. I don’t see other options for public verification of historical certifications.
@Royal A
After follow up with Pega support team so many months, now my issue rectified. I can see original certification date. Thanks for the support Pega team /.
@SohamM95old badge is there in same account. Pega support team not responding properly. They are asking to check pega profile for old certifications. But if others try to check my account profile it will ask password.
