Create and open the newly created case on click of local action submit

[MarcCheong]

@RamyaR17750787 a good question to post in the User Experience category. I almost missed this one, as I don’t watch much in the ‘general’ category.

• IF you have joined it, User Experience - Pega Forums , then I’m happy to reclassify it to that category. (as you won’t see/access a conversation if you aren’t joined).
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Instead of using an activity, you should to tie into case management and design. If you use a create case smart shape, then at run time, the user will be redirected to it.

See some related articles in our Expert Circle:

• Possible methods for initiating cases in Constellation using a low-code approach from APP Studio from @PurushothamanK
• Launching a Case from an existing Service Case in Pega Customer Service