Hi Team,
My client wants to upgrade their Pega application from 8.3.4 to 8.7.x.
They also have Pega Customer Service and Pega KYC CLM frameworks in the application stack which they want to upgrade.
Are there any compatibility issues for upgrading KYC CLM to 8.7.x as well?
If yes, what is the latest Pega version which will support KYC CLM framework as well for upgrade?
@SoneeyaP0492 all the update documentation can be found here and on CLM and KYC release notes..
Also see the changes in the naming convention, as described in forum question Pega CLM/KYC application media
Please see the SME responses to questions about updating CLM and KYC in the question Pega 7.1 to 8.6 and Upgrade Pega 7.1 to 8.3
This chart should help you further:
Pega Platform version support for Pega-supplied applications
Is there any reason why the client is not updating to 8.8? For Pega 8.8 update compatibility see here and here.
If you have a specific question which the above articles and documentation links do not answer, please let me know and I’ll try to find an SME to respond.