In this session, presented by Business Excellence Directors for 1:1 Customer Engagement Tim Odeh and Philip Mann, Tim walks through the process of configuring your logic framework following prescribed steps in the Next Best Action Designer. Then Philip goes under the hood to describe the NBA Designer Strategy Framework and when and how to extend it.
View the recording… https://players.brightcove.net/1519050010001/default_default/index.html?videoId=6277856654001
This session is part of our CDH Enablement Series.
Download the presentation and peruse the Q&A below. (sign-in required)