In this session, Tim Odeh, Business Excellence Directory, 1:1 CE, Nakul Raut, Product Manager, CDH, and Harvey Zhou, Lead Application Architect, CDH walk through an important step in preparing for a Pega Customer Decision Hub build: importing and adapting an industry specific Extended Customer Analytical Record (xCAR) available on Pega Marketplace, and the corresponding Next Best Action Designer template, for a client.
View the recording… https://players.brightcove.net/1519050010001/default_default/index.html?videoId=6272850385001
Download the presentation and peruse the Q&A below. (sign-in required)
This topic is part of our CDH Enablement Series.
20210810 - CDH Enablement Series - Data Model and NBAD setup v1_0.pdf (2.38 MB)
Q&A - How To Set Up your CDH Data Model and NBAD Logic Framework.pdf (84.7 KB)