If we use a question mark character in knowledge management article titles, these articles are not findable via search.
Does anyone else use question marks or are these not supported in Pega KM?
If we use a question mark character in knowledge management article titles, these articles are not findable via search.
Does anyone else use question marks or are these not supported in Pega KM?
Pega documentation suggests: “if possible, avoid special characters in the content title, abstract, and body. While permissible, searching for content with special characters requires that they are put in double quotes, e.g. “&”.”
@MarioB40 thankyou so this suggests if a user searches for a title including the question mark character, this won’t be found.
thanks for responding!