Hi all,
My app has some SOAP connectors to external service, which I mean I use external service, not expose service for other application to use. Any suggest to manage the traffic my app has made to external service?
Information we need to manage:
As now I have some idea but need your expertise to analyse
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use PDC → but in PDC we can only alert for exceeding time interaction, we need all overview
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add data transform/ activity when call SOAP service to log into a table → this approach may be synchronous and affect the end user if the logging data transform/ activity suddenly fail
Please give me some advice. Thank you!
@PhuP16948644
to manage and monitor the traffic from your application to an external service using SOAP connectors, you can use Pega Predictive Diagnostic Cloud (PDC). PDC can provide you with detailed metrics about your connectors, including the number of calls per week, the status of these calls (success, fail, timeout), and response times.
For a more detailed analysis, you can also consider logging the necessary information into a table in your Pega application. You can create an activity or data transform that executes after the SOAP service call, logging the necessary details such as status, response time, and requestor.
Please note that while this approach provides detailed, custom logging, it could potentially impact performance if not implemented correctly. It’s important to ensure that the logging activity or data transform is designed to handle exceptions and failures gracefully, to avoid impacting the end user experience.
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