Authorization issue while Integrating Knowledge Buddy with Pega (UI KIT) using Knowledge buddy component.

Authorization issue while Integrating Knowledge Buddy with Pega (UI KIT) Knowledge buddy component.

Error: com.pega.pegarules.pub.services.OutboundMappingException: Caught Exception while creating OAuth2 client

Steps are followed as per below document :

I don’t see any issue, when the same OAuth2 are configured in postman. see the attachment (Question API).

@Vikky22 as per this solved question Error while using Pega Knowledge Buddy Gadget (Constellation - Community Edition) can you please clarify that:

a) You are licensed

b) provisioned your own hardware in order to use buddy

If you are licensed, please file a ticket with support via the MSP and provide the INC id here so we can help track it.

Note: Buddy ONLY works on a Cloud-3 instance. There is no other place to install a buddy and have it supported.

CC @JamesCarstairs