We have a requirement to allow end users to switch their Access Groups by themselves through web portal at runtime. What is the best solution or approach to achieve this in pega constellation other than providing access to multiple applications for each access groups.
@HimaB17765721 a topic near and dear to my heart. The requirement is rarely “I want to click multiple menu’s to find some hidden access to the system”. I would strongly encourage designing your Persona’s with a center-out approach, giving them access to the pages/cases/data they need access to in a single portal.
- Switching portals and access groups in Constellation goes into that recommendation in more detail
Support for Switching Access Group Infinity '26
However, for those interested in bringing back the Traditional UI “app switcher” for multiple access groups in the same app, please see Pegasystems Documentation (Infinity '26)
The best practices and caveats for UX mentioned above still apply but you can bring this back if business requirements mandate it.
Additional Tips: You may want to check out my post Functionality to switch access group from the end user portal - #4 by MarcCheong the docs covers how to but you can miss some steps if its you first time.