What is the use of Notification Channels option in pega.

The path for Notification channels is:Configure>User Interface>Notification Channels but what is the use of this particular option in pega?Why is it used?

Hi@TanyaS58

Please follow the below link to understand the concept of notification channels in pega.

https://docs-previous.pega.com/case-management/87/notification-channels#:~:text=A%20notification%20channel%20is%20a,cases%20that%20they%20are%20following.

Additionally you can also hit the below link for a video demonstration of notification chanel implementation in pega

@TanyaS58

To notify the client about changes on the server without having to explicitly refresh the application, by setting up UI subscription channels.