Webinar Replay: Getting Started with Pega: Create Powerful User Experiences Fast

User Experience Knowledge Share
1

Thank you to everyone who joined our “Getting Started with Pega: Create Powerful User Experiences Fast” webinar! We had a fantastic turnout with 950 attendees over two sessions, and we appreciate all the great questions and engagement.

For those who couldn’t attend this event or would like to review the content, the full replay of both sessions are available here.

What is in this post?

This post is a long one, so let us list out what you can get in this conversation.

  • Summary of event
  • Key differences between sessions
  • Replays to both sessions
  • Timings for replays
  • Important references

Summary of the Event

This webinar was designed for those new to Pega and Constellation, as well as those looking to understand how to leverage the out-of-the-box features to build powerful user experiences quickly. We covered a range of topics, from the fundamentals of getting work done in Pega to handling complex data and processes. Our goal was to demonstrate how to achieve business outcomes by starting with Pega Blueprint and embracing the Constellation design system, rather than getting caught in the “Figma Fake-Out.”

Key topics included:

  • An introduction to the Constellation design system and its benefits.
  • A walkthrough of the key components of a Pega application, including landing pages, case pages, and the full case view.
  • Techniques for managing and processing multiple pieces of work simultaneously using features like preview panels, inline actions, and bulk processing.
  • Best practices for handling complex data capture with tables, modals, and galleries.
  • Strategies for dealing with process variations using optional actions, promoted actions, and conditional visibility.
  • Tips for making tables more user-friendly through sorting, filtering, grouping, and personalized views.
  • An overview of creating tailored experiences for occasional users with self-service portals.

Key Differences Between the Sessions

While both sessions covered the same core content, we had different presenters from our global team, which led to some unique perspectives and examples.

  • Session 1 (APAC/Europe): This session featured presenters Aditi, Andreas, and Sravan. The Q&A session focused more on topics like the differences between traditional UI and Constellation, handling external data, and the impact on testing strategies.
  • Session 2 (Americas/Europe): This session was presented by Anthony, Agnese, and Pumulo. The audience was a broader mix of roles, and the discussion included more about the “Figma Fake-Out” and the importance of starting with Blueprint.

Event replays

As there were 2 sessions, you can choose which replay you would like to see. Check out the “key differences between sessions” to help guide your choice.

  1. Session 1 (APJ friendly): @Aditi_Mehta (Senior System Architect), @LantzAndreas (Senior System Architect) and @Sravan (Principal Application Engineer)
  2. Session 2 (EMEA/AMERICAS friendly): @arena (Senior Solutions Consultant), @sikap (Fellow Solution Architect) and @AnthonyLeonardi (Senior Manager AdvancedPlatform Specialists)

Hosted @MarcCheong. Q&A @Kamil_Janeczek and @sureshg.

Timings

To make it easier to replay or return to a certain question, please find below important timings of topics and questions.

Question Session 1 Timing Session 2 Timing
How do we get work done in Pega applications? 09 min 56 sec 11 min 43 sec
Why is it important to understand the Constellation Design System? 13 min 30 sec 17 min 16 sec
How do we process multiple pieces of work at the same time? 19 min 15 sec 22 min 38 sec
What is the best way to show a lot of information about a case? 25 min 20 sec 28 min 39 sec
How do we handle complex data capture? 30 min 11 sec 33 min 38 sec
How do we deal with variations in work? 33 min 55 sec 38 min 17 sec
What can I do to make tables more user-friendly? 41 min 20 sec 44 min 11 sec
What are some other useful features of lists? 44 min 19 sec 48 min 21 sec
What options do we have for occasional users? 47 min 33 sec 54 min 21 sec

Important References

Here are some of the resources and links that were mentioned during the webinar:

Event Q&A

Due to its length, you can find the full Q&A here:

3 Likes