Event and recordings: Unlocking My Pega Cloud Advantages
Session Date: Thursday, 14th May 2026
Thank you to everyone who joined our webinar on Unlocking My Pega Cloud Advantages! We had a fantastic set of questions from our audience, and the panel Meenakshi Nayak, and Supraja V did a great job addressing them during the session.
Below is a summary of the Q&A from the webinar. If you have additional questions that weren’t covered, please post them in this thread — our experts will be happy to respond!
Q: Does the impact assessment cover implementation overrides or only product changes?
The GenAI-generated update assessment currently focuses on streamlining release notes across Pega products (such as Platform and Sales Automation), covering key changes, withdrawn features, and known issues relevant to your specific deployment. Detailed rule override analysis is currently available via Pega Upgrade Tools on the Marketplace, but this capability is planned to become more native to My Pega Cloud in the coming months — so watch this space.
Q: Is there an automated way to roll back a version if an issue is found after an upgrade?
At this time, there is no automated rollback capability within My Pega Cloud. Pega’s recommended approach is a “roll-forward” strategy: use the free, isolated Clone environment — available for 30 days of UAT — to identify and resolve issues before your production upgrade goes live. If a rollback is absolutely necessary after a production upgrade, it requires raising a manual support ticket with the Pega team.
Q: Can the Pega Cloud Assistant perform tasks like adding IPs to an allow list?
Currently, the Pega Cloud Assistant provides guidance, recommendations, and summaries — but human intervention is still required to apply security configurations such as updating IP allow lists. This is intentional, to ensure proper oversight of security changes.
Q: What is the recommended security posture for inbound traffic?
Pega’s recommendation is a “deny-by-default” approach: restrict inbound access to a limited set of specific IP ranges (CIDR blocks) within your organization or region, rather than leaving access wide open. My Pega Cloud’s Security Center helps surface any risks (such as unrestricted public access) and provides recommendations to bring your environment in line with best practices.
Have a question that wasn’t covered here? Drop it in the comments below — or connect directly with our speakers on LinkedIn. We look forward to the conversation!
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