Upgrade From 8.4 to 8.5

General
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1

Hi All,

We are trying to upgrade from 8.4 to 8.5. We are using linux 7 with tomcat 9 with jdk 8 and oracle 11g R2. we are using ojdbc8.jar as driver. We have updated the setupdatabase.properties files. On Running the upgrade.sh i am getting the below error

ERROR - Could not retrieve the database time

Attached is the full log trace.

Has Anyone have faced a similar issue.

PegaUpgradeError.txt (15.8 KB)

2

Hi ShanmugaPriyaB,

Could you please confirm whether the DB user configured for this upgrade has all the required privileges. Pleas find mandatory DB privileges in the following upgrade guide.

https://community.pega.com/knowledgebase/documents/pega-platform-85-upgrade-guide-apache-tomcat-and-oracle

Please let us know if this helps.

Thanks,

Gowrishankar.

3

Hi All,

The issue was fixed after granting the user roles and priviledges as per the below community post

4

Yes. But it seems that additional roles is required apart from that in the documentation. I referred the below community post